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The #1 Global Unified Commerce Solution for Brands and Retailers

Adaptive to change.
Best of technology.
Unified by design.
Global Fiscal, GDPR &
PCI Compliant.

Unified Commerce is the new reality in retail. Whether it is online or offline, cross border or local, your shoppers today expect the same service standards and brand experience across all touchpoints.

An expectation that may seem simple on the surface, but one that requires massive and continuous changes to your behind-the-scenes architecture.


Cut the crap, an interesting phrase we use that symbolizes our approximate 100 years of combined experience. Experience as international business owners where we developed retail stores, ran e-commerce operations, and (privately) owned multiple omnichannel retail formulas.

During this time, we’ve seen what works and what doesn’t. We’ve seen the crap that gets pegged as acceptable for IT environments, ultimately dragging everything down in virtual swamps. One way or another, we all came to the same conclusion: “it's not the strongest or fastest that survive, but the ones most adaptive to change.”

About

EVA is the first cloud-based solution to ensure seamless shopping by combining (m)POS, e-commerce, clienteling, order management, and inventory & fulfillment, all while ensuring compliance with (inter)national privacy and fiscal legislations.

With your stores as the anchor point in your Unified Commerce strategy, EVA unifies all your touchpoints and empowers your instore associates with innovative and best-in-class Unified Commerce capabilities allowing for an immersive and consistent brand experience.

Best of technology

We keep a strict line between feature code, our back-end technology and the cloud vendors we use, meaning we can upgrade to the latest technology the market has to offer as we go. We believe in Moore’s law as a service.

Unified Commerce-as-a-Service

A MACH-based architecture built with a cloud-agnostic approach. All inventory, order, and customer data in full context is available at your fingertips across all touchpoints.

Fully Fiscalized, PCI & GDPR Compliant

Regulatory changes, increased transparency, technological advancements and everything about the way tax authorities operate are in flux. Real-time data and best-of-technology methods are the cornerstones of our compliance strategy as well. EVA is fully compliant with international and national legislation in the field of fiscalization, e-invoicing and digital tax reporting in over 40+ countries.

Fully Fiscalized, PCI & GDPR Compliant

Regulatory changes, increased transparency, technological advancements and everything about the way tax authorities operate are in flux. Real-time data and best-of-technology methods are the cornerstones of our compliance strategy as well. EVA is fully compliant with international and national legislation in the field of fiscalization, e-invoicing and digital tax reporting in over 40+ countries.

Defy Legacy

MACH-based Architecture

Microservices Based.
API First.
Cloud-Native.
Headless Approach.

A lot of buzzwords, but in essence, EVA is an API-based SaaS Unified Commerce toolset made for one thing: to defy legacy. EVA is based on the philosophy of Moore's law to continuously improve and deliver an ever-evolving service that leads to the best possible shopper journey - and employee experience.

Your new reality

POS

  • Unified orders and payments
  • Clienteling and associated sales
  • Endless aisle, Ship-from-Store, Click and Collect, Curbside Pick-up
  • Possibility of returns through every channel with automated refunds
  • Fiscalized in over 40+ countries (GDPR, PCI, etc…)

Order Management

  • Support orders from any channel for single source of truth
  • MACD (Move, Add Changes & Delete) your in-flight orders
  • Store Inventory Management
  • Store, e-commerce and associate management
  • Audit every modification during the order lifecycle process

Headless Commerce Software Design Kit (SDK)

  • Cloud-native architecture enabling flexibility and unlimited scalability
  • Unified cart
  • Unified catalogue management
  • E-invoices and real-time reporting ready in over 25+ countries

Inventory Management

  • Real-time Omnichannel inventory availability
  • Full-instore inventory management
  • Store replenishment
  • Smart cycle count
  • Support of NFC & RFID scanning

Unified Commerce Management

  • Advanced order orchestration
  • Real-time fulfillment calculation
  • Omnichannel price & promotion management
  • Omnichannel real-time GL automation
  • Advanced settlement automation

Best of Technology

  • Technology and cloud agnostic
  • Microservice, API first architecture
  • Headless Commerce SDK
  • Future-ready toolbox to support ever evolving shopper touchpoints
  • Global Fiscal, GDPR & PCI Compliant
  • Sentinel: offline store functionality ensured

How our Groundbreakers became adaptive to change.

“New Black allows us to fully realize our vision we’ve always had for Rituals. It helps us to become more adaptive to change. EVA, New Black’s Unified commerce platform, is future ready and also helps us to become fully compliant. We are ready to launch innovation in shopper journeys faster than ever. New Black is a true strategic partner.”

─ Rituals

“G-Star Raw has selected the EVA POS to create a seamless shopping experience for shoppers no matter where or when they engage with our brand.”

─ G-Star RAW

“Fulfillment capacity increased over 50% in the week.”

─ Intersport

“To deliver an elevated shopping experience for our shoppers, GrandVision partnered with New Black to deliver a Futureproof POS that could give the best possible experience for Shoppers, while being compliant in over 50+ countries.”

─ Grandvision

“Complete visibility over inventory, powerful Unified Commerce capabilities and modules to streamline order orchestration and they help us roll-out faster around the globe due to their fiscalization and real-time reporting modules. The EVA modern POS/OMS platform allows us to do just that.”

─ Signa Sports United

“With New Black’s Unified Commerce solutions, we are able to use the best of technology to strengthen the relationship between our brand and shoppers to create more curated offers to fulfill market needs. New Black allows us to launch innovation faster. With the POS and Companion app we are able to empower our employees and give our shoppers the best experience.”

─ Scotch & Soda

“With AJAX's existing platform, reliability, and scalability were always issues, particularly during big signings and jersey releases. AJAX needed a commerce platform that could handle traffic peaks without ever glitching or crashing, and have the orders available everywhere across all channels to create the best fanteling experience.”

─ AFC AJAX

Fenix Outdoor International is a conglomerate of brands like Fjallraven, Naturkompaniet, Tierra and many others, each of which require a unique look and feel for their web shops but also for the stores. They plan to add additional web shops and launching sites in different geographies across the the world. They needed a microservice driven, API First, cloud native, Headless and robust and scalable platform that can support their business, and their long-term growth. New Black was the one partner that offered it all and allowed them to implement a new future proof architecture.

─ Fenix Outdoor

The change they made within their brand

52%

of Click and Collect orders led to upsell

21%

Endless Aisle’s contribution to store GMV

35%

lift in-store conversion

45%

increase of employee satisfaction