# Home *For Enterprise retailers* # EVA: the Unified Commerce Platform for Enterprise Retail Unified commerce software runs every channel, store, and customer interaction on one shared data model. Omnichannel connects separate systems after the fact. Unified commerce removes the separation, so inventory, orders, and customer data are the same everywhere, in real time. --- *Proven in retail* ## What retailers have achieved after making the switch ![Rituals Cosmetics on EVA](https://cdn.sanity.io/images/zr9y60d3/production/a593831f786a2544045a2025c739c8961775e86e-1024x1024.png) ### Rituals Cosmetics. Scaling rapidly across markets while preserving a premium brand experience. EVA gave Rituals the flexible foundation to expand internationally without rebuilding for every new market. - 1,200+ stores running on EVA worldwide - 150+ legacy systems/integrations consolidated - Unified commerce in full force ![G-Star.](https://cdn.sanity.io/images/zr9y60d3/production/9e111a73b3694a7ff638c80a209949ae74527429-1024x1024.png) ### G-Star. Connecting 250+ stores and digital channels through one commerce foundation gave G-Star's teams the tools to sell smarter and serve faster. - Associates sell beyond their own shelves - 15% more conversions since going mobile - Perfect stock accuracy across every store ![KIKO Milano on EVA](https://cdn.sanity.io/images/zr9y60d3/production/477553e14d670ae5819572a98e8b1af937482a89-1024x1024.png) ### KIKO Milano. In just six months, KIKO Milano delivered a major retail transformation by the replacement of multiple POS systems, launch of a loyalty programme and the connection of a new warehouse in the Middle East. - 1,000+ stores transformed in under 12 months - 30% increase in Click & Collect upsell rates - 25% GMV boost from Endless Aisle ![Red Wing Shoes on EVA](https://cdn.sanity.io/images/zr9y60d3/production/1bee49522706263b26f9c82f8f086f69eebaaac6-1024x1024.png) ### Red Wing Shoes. EVA’s modular, API-first architecture enabled Red Wing to modernise without disruption, giving associates access to the product and fit information they need to provide expert customer guidance. - 80% more accuracy in ATP with Order Orchestration - 50% reduction in spent on Inventory Reconciliations - 3 minutes average saved per transaction --- ## We call it the Frankenstack® Maintaining the stack takes priority over moving forward, resulting in higher costs, slower releases, and reduced agility across the board. --- # The Solution: A Unified Commerce Platform for Enterprise Retail EVA is a unified SaaS platform for retail operations. It connects all core retail processes in real time, from store to ecommerce, fulfilment and customer data. Start where it matters most. Expand over time. --- ## Every stakeholder in the room has a reason to switch to EVA ### CEO / CCO EVA gives you one coherent platform narrative to bring to the board. Guaranteed cost savings and ROI within 12 months on implementation, a measurable reduction in operational complexity, and a foundation that adapts to change rather than resisting it. ### CTO / Head of Technology Replace up to 25 fragmented systems with one connected platform. EVA runs on native iOS retail apps with offline capability and an open API, supports 200+ integrations without integration tax, and has global compliance, security and fiscalization built in from day one. ### COO / Head of Operations Real-time inventory visibility across every channel and region. Finance and control workflows that currently run manually get automated. Your teams execute consistently across every store and market, with fewer workarounds and less coordination overhead. ### VP Commerce / Digital Unified customer data connected across every touchpoint. A flexible loyalty and promotions engine built for scale. Headless commerce for custom digital experiences without replatforming, and clienteling tools that give store teams real context at the moment of service. --- *Available Out of the Box* ## EVA Platform Modules - ![EVA Order Management System](https://cdn.sanity.io/images/zr9y60d3/production/c47fae286bcbfcd04e5ea7b9210e9c52b4be9862-1080x1536.png) — **Order Management** - ![EVA POS and Mobile POS](https://cdn.sanity.io/images/zr9y60d3/production/2c07e3d13f290a5999bca3516effb04dc0b211ae-1080x1536.png) — **POS & Mobile POS** - ![EVA Inventory 360](https://cdn.sanity.io/images/zr9y60d3/production/53f6bf3773e2b38fdd4532fe47db2e007594ef4b-1080x1536.png) — **Inventory 360** - ![EVA Clienteling](https://cdn.sanity.io/images/zr9y60d3/production/aa3fe07984da363e59b0b5a762fce2e71e791134-1080x1536.png) — **Clienteling** - ![EVA Loyalty Engine](https://cdn.sanity.io/images/zr9y60d3/production/3c74250c9a9993c5b35899cba1cc876abf0747bb-1080x1536.png) — **Loyalty Engine** - ![EVA Promotion Engine](https://cdn.sanity.io/images/zr9y60d3/production/88c36256f47bf301372c09b097685761754c735f-720x1024.png) — **Promotion Engine** - ![EVA Headless Commerce](https://cdn.sanity.io/images/zr9y60d3/production/f6868187cb8c20996ff11ed0c39ee80e0ee876cc-1080x1536.png) — **Headless Commerce** - ![EVA Compliance](https://cdn.sanity.io/images/zr9y60d3/production/64bdb7eec36388463f19ec622312254380d94d88-1080x1536.png) — **Compliance** --- *Case Studies* ## Success stories that speak volumes - [![Intersport case study](https://cdn.sanity.io/images/zr9y60d3/production/bc623877743d79f959bf77e368517e176d2554c2-2160x2160.jpg)](https://newblack.io/case-studies/intersport/) - [![Hunkemoller case study](https://cdn.sanity.io/images/zr9y60d3/production/d28731d24cb10ae24da9b2b9d1682a9af06da0f1-2160x2160.jpg)](https://newblack.io/case-studies/hunkemoller/) - [![Emma case study](https://cdn.sanity.io/images/zr9y60d3/production/58b82a77ec751fb4b35ba6387a5f49977a6f8528-2160x2160.jpg)](https://newblack.io/case-studies/emma-sleep/) - [![Fenix case study](https://cdn.sanity.io/images/zr9y60d3/production/485ebee2e8d95d3b6e078aa652fa918b22fe910d-2160x2160.jpg)](https://newblack.io/case-studies/fenix-outdoor/) - [![Red Wing case study](https://cdn.sanity.io/images/zr9y60d3/production/2baab2a2092981995478c23d6a63bbcbbaa9a7c3-2160x2160.jpg)](https://newblack.io/case-studies/red-wing-shoes/) - [![G-Star case study](https://cdn.sanity.io/images/zr9y60d3/production/1b0977f7e5200bb204c45a21a8aef2a17a3a6c59-2160x2160.jpg)](https://newblack.io/case-studies/g-star/) - [![Hunkemoller](https://cdn.sanity.io/images/zr9y60d3/production/364d3d241c760655189ab050d3f070bee31a57a6-2400x2400.jpg)](https://newblack.io/case-studies/hunkemoller/) - [![Kiko case study](https://cdn.sanity.io/images/zr9y60d3/production/13fa2b91971c51f5a19905a1e7b2a31b329d3d23-2160x2160.jpg)](https://newblack.io/case-studies/kiko-milano/) - [![Rituals](https://cdn.sanity.io/images/zr9y60d3/production/d273ae6a9ef534ea88a3e43bfa2f896ab77d849a-1440x1440.jpg)](https://newblack.io/case-studies/rituals/) - [![amac](https://cdn.sanity.io/images/zr9y60d3/production/f3053aa9b92ed733629b739f1ba11952634b9019-1440x1440.jpg)](https://newblack.io/case-studies/amac/) --- *News & Insights* ## The latest from New Black ![Rethinking Brand Loyalty: The Rise of Brand Communities](https://cdn.sanity.io/images/zr9y60d3/production/604eb368d5ea7bc757854deda933bdc68450a38d-328x328.png) ### Rethinking Brand Loyalty: The Rise of Brand Communities ![Designing Retail IT Architecture for Agility](https://cdn.sanity.io/images/zr9y60d3/production/a8f520d8d249cfebc87e24c0dac41be51a44c386-984x984.png) ### Designing Retail IT Architecture for Agility ![From FrankenStack to Customer-Centricity](https://cdn.sanity.io/images/zr9y60d3/production/11b46fcc521c19f952076b7c2624f5c9aa3dabd2-984x984.png) ### From FrankenStack to Customer-Centricity ![The True Cost of Standing Still: Windows POS vs Cloud‑Native iOS over Seven Years](https://cdn.sanity.io/images/zr9y60d3/production/d508ad087488f74ddb584b4806bf553a3324aa4f-984x984.png) ### The True Cost of Standing Still: Windows POS vs Cloud‑Native iOS over Seven Years --- *Globally Compliant * ## Enterprise-grade security and controls New Black meets the highest industry standards for security and compliance. Our platform includes all default controls that enterprise teams expect: encryption, audit logs, role-based access controls, network security, continuous monitoring, and more. - ![AICPA SOC](https://cdn.sanity.io/images/zr9y60d3/production/eeca790c617f896a24f8f5099c37de2de9fed09c-1115x1115.png) - ![GDPR](https://cdn.sanity.io/images/zr9y60d3/production/dfee452ab0209e6816c27a082cf9c20dec3b230b-1115x1115.png) - ![DJCP](https://cdn.sanity.io/images/zr9y60d3/production/9398cda4d64e8030023a88184b1d2a8248acb418-1115x1115.png) - ![Star Level One](https://cdn.sanity.io/images/zr9y60d3/production/902014d1c702cf78505cb5286c27578de2891b70-1115x1115.png) - ![ISO 27001](https://cdn.sanity.io/images/zr9y60d3/production/95c081c677ad3c9607d7281e8720c1e07e0dae87-1115x1115.png) - ![ISO 27017](https://cdn.sanity.io/images/zr9y60d3/production/5942090834bcd97f16c77fb3d9f938a522a664e0-1115x1115.png) - ![ISO 27018](https://cdn.sanity.io/images/zr9y60d3/production/3485e83fab9f982488293c2ad71dcf1b30945a9b-1115x1115.png) - ![ISO 27701](https://cdn.sanity.io/images/zr9y60d3/production/5f128728e413ef04e19a0b6674f3cc190a1c60b0-1115x1115.png) [More about compliance](https://newblack.io/eva-platform/compliance/) --- *Partners* ## The ecosystem powering EVA - ![J.P. Morgan Chase](https://cdn.sanity.io/images/zr9y60d3/production/b96ee9ad9422a4f7c5161e10f6e28612860dae83-720x1024.png) — **J.P. Morgan Chase** - ![Microsoft](https://cdn.sanity.io/images/zr9y60d3/production/93ef08b76258f27b92e366a482ce8d53ca68d2e4-720x1024.png) — **Microsoft** - ![Adyen](https://cdn.sanity.io/images/zr9y60d3/production/0fe1a794674cc19aa61e1b3a73f65ee5d43081f2-720x1024.png) — **Adyen** - ![IPORT](https://cdn.sanity.io/images/zr9y60d3/production/46db7916066e02e1a3de3bbd1f4a4140ea41b79a-720x1024.png) — **IPORT** - ![Jamf](https://cdn.sanity.io/images/zr9y60d3/production/54632b59ecb5e59d1369809cc78a106dfd0554fa-720x1024.png) — **Jamf** - ![Nedap](https://cdn.sanity.io/images/zr9y60d3/production/e946ee2f8d77a4031ee069d854b56e6734c46302-720x1024.png) — **Nedap** - ![Scandit](https://cdn.sanity.io/images/zr9y60d3/production/f461aeffcd32bbbbe37505a133cf06580be20a53-720x1024.png) — **Scandit** - ![Streamline](https://cdn.sanity.io/images/zr9y60d3/production/c4095e5c43b659c596e7b98f7f586090de6fc5a2-720x1024.png) — **Streamline** - ![Ingrid](https://cdn.sanity.io/images/zr9y60d3/production/cc836acc74f4a793eccda8b404f3d7128d56a6c0-720x1024.png) — **Ingrid** - ![Zones](https://cdn.sanity.io/images/zr9y60d3/production/48834f970667b37fb58a3bb1373242d26615fde2-720x1024.png) — **Zones** - ![Zipline](https://cdn.sanity.io/images/zr9y60d3/production/4e39d8d840d967d6493bdabcc98ccce69475b6bb-720x1024.png) — **Zipline** --- *FAQ* ## Questions? We’re here to help. ### What is the EVA Platform? EVA is an adaptive commerce platform that unifies stores, ecommerce, orders, payments, inventory, compliance, and customer engagement into one single foundation. It replaces fragmented retail architectures with a real-time, scalable system that operates consistently across every channel and market. ### How is EVA different from our current retail tech stack? Unlike traditional stacks made up of disconnected systems, EVA operates on one unified data model where all channels and functions share the same real-time information. This eliminates integration complexity, reduces operational friction, and enables faster innovation without rebuilding or synchronizing systems. ### How long does it take to go live with EVA? EVA is designed for rapid enterprise rollout, with proven deployments such as 1,200+ stores going live in under 12 months. Its unified architecture removes the need for complex integrations, significantly accelerating implementation timelines compared to traditional systems. ### Can EVA handle international compliance requirements? Yes, EVA includes built-in fiscalization, e-invoicing, and digital tax reporting across 45+ countries, ensuring compliance is embedded in every transaction. This eliminates the need for separate local solutions and simplifies expansion into new markets. ### Will we need a risky “big bang” system replacement? No, EVA supports a phased transition where capabilities can be introduced progressively without disrupting existing operations. This allows retailers to modernize their architecture step by step instead of relying on a high-risk, all-at-once replacement. ### What business impact can we expect from EVA? Retailers typically see reduced IT costs, faster time to market, and improved omnichannel performance through unified operations and real-time data. Proven results include up to 50% lower IT costs and measurable revenue uplift from capabilities like click and collect and endless aisle. ### Are we locked into EVA long-term? EVA’s headless and decoupled architecture gives retailers full control over their frontends and integrations, avoiding rigid vendor lock-in. This flexibility allows businesses to evolve their ecosystem over time without being constrained by the platform.